Начало

Upgraded for free when we arrived. Enjoyed the outdoor pool although too cold for some. Food was lovely.really good taxi service 20 leva to sunny beach or nessebar. Was end of season so few places were closed but we still had a great time and will return next year

Чудесен хотел в непосредствена близост до плажа,на тихо и спокойно място.Навсякъде хигиената е на много високо ниво /стаите,в ресторантите,външните площи/.Наличието на два основни ресторанта е много удобно и не се стига до струпване на хора.Храната е разнообразна и вкусна.Персонала е много отзивчив.Благодаря на Стела за чудесната стая! С удоволствие ще се върна отново!

Great food, a lot of variety, very close to the beach. The personnel was friendly and helpful.

Кухнята е превъзходна. Мойте поздравления! Персонала също е отзивчив и усмихнат.

The rooms were clean and luxurious. The food and drinks were of great quality and taste. The pools and sea were perfect. The staff was friendly and had a great level of hygiene. We simply loved it and would definitely come back again!

Location, space room, very friendly and helpful staff. Food is very good, a lot of fruit and vegetables, tasty meat and fish

During my stay in hotel Imperial I was impressed with room cleaning service with quality of food in dining area and how polite and helpful are staff in general.Thanks guys

All was fine.

Great service and decent food. Comfy rooms.

spacious and comfortable room with everything you need. We choose this hotel for a holiday in Bulgaria for the second time and are very pleased with the service. I highly recommend visiting the SPA- it’s magical. Teresa at the reception is a beauty, as always she helped with early check-in and choosing the room we wanted. A very friendly bartender at the snack bar, who tirelessly prepared children's and non-alcoholic cocktails in a tasty and varied way. Special thanks to the maid, who always kept the room clean and beautiful with a smile and in a good mood. beautiful location, mini golf next to the hotel, great activity for the whole family. There is also a shuttle train near the hotel, which, if desired, will take you to Nessebar or to the center for attractions. Everything is very convenient and close. beautiful beach, warm sea and nice white sand. ideal for a relaxing and safe holiday with children, a little further there are party beaches for young people. there are lifeguards on the beach and the beach is marked with a blue flag. the hotel also has a swimming pool with lifeguards, which is also very nice on vacation

Чудесен хотел. Приятно преживяване, обслужването и храната бяха на ниво. Местоположението и хотела са много добри.

Good location, close to the beach. Luxury hotel, spacious rooms, comfortable beds, cleanliness and coziness. The staff is kind, ready to help with anything! The food is varied and very tasty, the desserts are great! Every single one of the staff works with skill and a smile! Thank you so much all of you!

Хотелът е много просторен и притежава различни зони за забавление и релакс. Храната беше добра и богата, а междинните закуски много разнообразни.

The hotel was close to the beach with plenty to do, lots of different food options and the a la carte restaurant was super. Two decent sized pools as well with plenty of sun beds and umbrellas. The staff were so friendly and helpful and a big thank you to the manager Alexander for providing such a brilliant experience.

Посещаваме мястото за втори път това лято. Всичко е на ниво.

Staff acted very friendly, food was amazing, 2 big outdoor pools and 1 indoor pool, very spacious, overall amazing experience.

We had a wonderful spacious room with a wide divan-bed for our 8- year old daughter. She felt herself like a queen 👑 A large terrace faced the pool and partially the sea, it was suitable for the evening tea and coffee, and other drinks)) The hotel policy is focused on family vacation with kids. There is a pool for kids, a splash area, playground and (!) an excellent kids club which is really working and you can leave your child to a young lady to look after and she will keep him/her busy no matter what language he speaks or does not, animation team is permanently concerned with everyone happiness: dancing, singing and doing exercise with the guests. Food: delicious, in a splendid variety and in abundance. There are two restaurants for all-inclusive option and one more for those who need diversity and extra money. Every stuff member is very polite and joyful 😊. Once I saw a young woman waitress looking after smb's children in a restaurant to let their mom collect her plate of food. Isn't it nice? Snack bar was open after breakfast and after lunch hours, junk food, fruits and deserts. Tidiness: room cleaning was good and regular, with towels and so on. When the amount of guests reach the peak it was difficult for the staff to clean all the tables properly. So, if you care it is better to choose low-season option. The sea and the beach: there is a gate in the backyard to let the guest to the beach in a more convenient way. It takes 3-5 min walk down the woden by-path to get to the beach. There is a free area and the one where you can pay 15lv for the lounge chairs and umbrellas. Sea is shallow and suitable for the kids of any age. The receptionists speak different languages, they were very supportive.

Отношението на персонала беше добро. Храната е разнообразна и вкусна. Стаите са чисти. Почистването им е ежедневно. Бихме се върнали отново.

Басейните

Закуската беше разнообразна и вкусна. Разтоянието до плажа е 2 минути пеша - много добъре

The hotel is very nice and clean. The staff is nice and friendly. The resort is close to the beach. The receptionist was very helpful and polite and also he speaks very well Romanian and English. We spent an amazing time. Great place for family.

Everything was perfect 👌

Hotel is located in close proximity of beautiful dunes and right next to a beach. Food is delicious and their thematic dinners superb. Staff is very nice and polite.

Super friendly staff, will do the best to make your stay pleasent . The Food was Great, every day New meals with alot of variety. I'm visiting sunny beach/nesseber from many years, would simply say that it's the best resort there. The location is very practical, both the old city of nesseber and sunny beach are well reachable. Near bay there is a bus station from where you can take a direct bus to nesseber and sunny, also from the hotel you can order a transport for very affordable price. Very close to the beach. I liked the entertainment programme, especially the oriental dance group which was performed from professional artists. Professional barman who makes great cocktails. Would thank everyone for making me having great time.

The restaurant was good and the food was good and diverse. Very clean hotel all over.

Всичко от обслужване до хигиена и локация

For what was paid there was nothing to grumble about. Plenty food and drink rooms cleaned daily.

Good selection of food, drinks, snacks. Close to the beach. Nice walk to Old Nesebar.

Много вкусна храна и огромно разнообразие, поздравления,това е нетипично за Нашите курорти.

Всичко беше перфектно, чисти стаи, перфектна храна, любезен персонал. Не съм попадал на ралъв хотел досега в България. Респект.

It gave me great pleasure to come back here again after 5 years and discover that the quality of services haven't changed, beeing still the best as I found it then! Great tasty plentiful varied food, cold refreshments and a lively entertainment team. The rooms are clean and cozy with comfortable beds and sound-proof windows. Excellent in all details!

Nice people and specially one guy the name is Andreas who is working in reception he was very helpful and he is the one of all stuff who is smiling and you can feel like you are at home. The same with one manager -Stela he was very kindly and helpful as well. The hotel is very good, and food yummy. I will come back next year.

Храната беше вкусна и разнообразна,отлично местоположение ,на самия плаж,чистота на ниво и в стаите и в общите части.

Beautiful resort, wonderful rooms, really very clean, friendly staff.

Amazing experience during our vacation. First of all I would to appreciate the kindness of employees and the Manager of hotel. Always smiling and communicative, ready to help you. The food here is really unique. Each day is another type of cuizine and it’s really delicious. Bartenders are preparing tasty drinks according to your wish. The rooms are always clean and waiting for you with the new towells. Beds are really comfy. You can use 2 outside pools and one is inside with warm water if you think the water outside is too cold. I fully recommend to buy ultra all inclusive. You can eat and drink all day. The hotel is really beautiful. No negatives at all.

Прекрасен хотел, персонала от рецепцията беше супер любезен, всичко много чисто, храната изобилна и разнообразна( въпреки почти края на сезона)! Препоръчахме хотела вече на наши приятели и ние ще го посетим пак с удоволствие!

Впечатлени сме от персонала, на всички нива. Браво, чудесен екип! В ресторанта, в стаите, във всяка част на хотела е много чисто. Храната е вкусна и доста разнообразна. С удоволствие ще посетим отново.

Гледката, храната, отлична локация, плажа на минутка от хотела, хубава градина, стаите големи, много удобни, просторна баня, балкон широк с хубава гледка. Внимание при настаняване, усмивки, чувство за хумор, професионализъм, съдействие. Доволни сме, бихме посетили отново това място. Благодаря, за това хубаво изживяване! Благодаря на целия екип на хотела, защото сигурна съм, зад всичко това стои много упорита работа и търпение!

We had a lovely time. Thank you

The hotel is located at the beginning of the Sunny Beach, which suited me very well due to good accessibility, proximity to the beach and the possibility of excursions. The hotel has two buildings - the main 8-story building, where premium rooms, reception, restaurants, common areas and SPA are located, and the adjacent 4-story building, which houses standard rooms. My room had a spacious balcony and a side view of the sea. The room had a large bathroom with a shower. The room has an LCD TV, air conditioning and a safe was available free of charge. The hotel has an outdoor and indoor swimming pool, splash zone for children, SPA with massages or sauna, mini theater, children's corner. To my satisfaction, the room was cleaned on a daily basis with the change of towels and the addition of hygiene items. Towels cannot be taken to the pool or the beach. Towels for these needs can be picked up at the reception for a deposit. This suited me personally, as I therefore had a soft and clean towel at my disposal every day, whether in the room or when I was outside. I have no reservations about Ultra All Inslucive - during the whole day, food was provided in the form of not only breakfast, lunch and dinner, but also an offer of various kinds of snacks throughout the day. The offer of drinks could also be used throughout the day in the form of several types of sparkling and non-sparkling drinks, water, beer, red and white wine, as well as coffee or tea, or several types of mixed drinks. Alcoholic drinks were available not only locally but also imported. The hotel has its own beach, while deckchairs and umbrellas can be purchased directly at the hotel reception. The beach was very clean with fine sand and a gradual entrance to the sea.

Храната,местоположението.

Staff was very friendly, room was clean. Food was amazing. I would recommend this hotel to friends and family.

Room , food , pool for kids

The hotel was perfect. Very nice, modern, spacious room with a large balcony. Comfortable bed. The room is cleaned every day. The hotel is very clean, tidy, modern, elegant. The food is very tasty, fresh, varied, there are different themed dinners, special foods. Very tasty coffees. There is always a wide choice of foods, vegetarian, vegan options, children's meals. If at any time during the day you get hungry, there is something to eat. There is a pleasant courtyard with chairs and tables. There are two outdoor swimming pools and an indoor swimming pool with comfortable sunbeds. The hotel is very close to the beach. Friendly, attentive, helpful stuff. The animators are very nice and talented, there are activities all day, disco for the children in the evenings, then different shows for adults.

Всичко беше страхотно, храната е чудесна както и просторните стай. Имаше множество забавления като басейн детска анимация и анимация за възрастни.

The beach is great with fine, white sand, clean water, water sports and attractions. The location is perfect - right next to the beach and in close proximity to Nessebar which is a lovely small town with ancient history and wonderful art shops. The rooms are big and clean and overall the hotel looks very nice. The staff are polite and friendly. There are cocktails included in the price and we enjoyed these at the lobby bar. There is a snack bar which covers the between main meals periods.

Уникално преживяване много учтиво отношение вкусна храна.

Всичко беше превъзходно: Стаята беше голяма, с изглед море. Ежедневно почистване и подмяна на хавлии, чаршафите на два дни. Хотелът е идеално чист. Персоналът (като се започне още от рецепцията и се стигне до готвачите, аниматорите, камериерките, барманите...) бяха изключително любезни и отзивчиви и си вършеха идеално задачите. Храната беше отлична - много вкусна, в огромно количество и разнообразие. Всички видове меса - пилешко, свинско, телешко, заек, риби, миди, морски дарове. Салати, разядки, кашкавали, сирена, плодове, сладкиши, сладоледи, палачинки, понички, дюнери, хамбургери и т.н., и т.н. - в огромно разнообразие. Напитките бяха добри, кафето -Лаваца. Тези, които пишат нещо лошо за храната, най вероятно са очаквали черен хайвер и говежди рибай стек. В хотела бяхме над 1200 човека и не сме чакали нито минута за маса, за прибори или храна в ресторантите, които са два + грил ресторант и три бара. За бебетата беше осигурена храна, което аз за първи път виждам, а именно различни видове пюре във вакуум бурканчета и бебешки каши в кутии, които майките можеха да приготвят сами. Басейните прекрасни, идеално чисти и с топла вада. Водният парк за децата е вълшебен. Аниматорите се раздаваха на максимум. Плажът е точно пред хотела и имаше достатъчно много чадъри и шезлонги, както и безплатна зона. Специални благодарности към г-ца Десислава Иванова - Мениджър клиенти, за изненадата към нас и за невероятно топлото и професионално отношение към гостите. Браво момиче! БЛАГОДАРЯ НА ЦЕЛИЯ ЕКИП на хотела за прекрасната почивка и до нови срещи!!! С удоволствие пак ще Ви посетим!

Страхотно място! Персоналът беше любезен, храната вкусна и разнообразна, а стаята чиста.

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